The protection of your privacy is important to AVL Software and Functions.

We know that you care about which information about you is used and stored. We strictly observe the legal provisions and regulations applicable to us when processing your personal data and we are committed to maintaining robust privacy protections for all our users.

This AVL Software and Functions Privacy Notice is designed to help you understand how we collect, use and safeguard the information you provide. It explains how we handle your personal information and how you can access and update your preferences. The AVL Software and Functions Privacy Notice applies to all of your interactions with the AVL Software and Functions homepage (

Personal data you share with us through these sites will be processed by AVL Software and Functions and if applicable the AVL group according to the principles set out below:

General Information about Data we Collect

We collect “Non-Personal Data” but also “Personal Data”.

Personal Data, are all information, which refers to an identified or identifiable natural person, including for example, your email, contact and company address information etc. that you provide us.

Non-Personal Data include all information that cannot be used to identify you as a person, such as usage data, generic demographic information, landing page hit rates referring to our website pages or URLs. When Non-Personal Data is being linked to Personal Data it becomes Personal Data.

Areas of the AVL Software and Functions Website

Information about the collection of Personal Data when you visit our website

Anyone may visit the public areas of the AVL Software and Functions website without disclosing his or her name, address, etc. Such information is only requested by AVL Software and Functions if needed to provide services to you or to fulfill requests you may have (such as data of applicants)

When you use our website for informational purposes, only, and for as long as you do not provide us with any information about you, then we only collect data that is technically necessary for us to show you our website and to ensure its stability and security (legal basis is Art. 6 (1) (f) GDPR). Such data are:

• IP address of the accessing computer
• Date and time of retrieval
• URL of the retrieved page
• Status message as to whether the retrieval was successful
• Transmitted amount of data
• The referrer URL from which the user came to the retrieved page
• HTTP user agent information (i.e. information about the accessing device, its operating system, and its browser)
• information stored in Cookies we have set
• log files we have created to be able to describe an event that has occurred during your visit (e.g. acceptance of Terms of Use).

Information about the collection of Personal Data when you email us or fill in a form

When you contact us by e-mail, through a form on our website (such as the registration form for the participation to an event, or to download a publication), or through other areas on the website made available to you to fill information, the information you provide (your e-mail address and, if applicable, your first name and last name, plus information explicitly asked for, or further information you provide us with) will be stored by us to answer your questions, to process transactions that you have requested, to pass on information about AVL Software and Functions products and solutions (legal basis is Art. 6(1)(b) GDPR).

Privacy and trust go hand-in-hand. Both are valuable to us.

Responsible Body (“Controller”)

The body responsible for this website and for the privacy aspects of this website (collection, processing and use of your Personal Data) in accordance with Art. 4 para. 7 EU General Data Protection Regulation (GDPR) and its contact details are mentioned in the imprint.

Our data protection manager can be reached by email at:

Your Rights as a Data Subject

You have the right to access according to Art. 15 GDPR, rectification according to Art. 16 GDPR, erasure according to Art. 17 GDPR, restriction of processing according to Art. 18 GDPR, and – if applicable – data portability according to Art. 20 GDPR.

Where we use your Personal Data based on Art. 6(1)(f) GDPR you further have the right to object against our use of your Personal Data. We shall no longer process such Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms. If you want to exercise your right to object in such a scenario, please contact us at:

Where we process your Personal Data based on your consent you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out based on the consent prior to the revocation. If you want to withdraw your consent, please contact us at:

For your safety and ours, we may need to authenticate your identity before fulfilling your request. 

Furthermore, if applicable on you, there is also a right to lodge a complaint with an appropriate data privacy regulatory authority (Article 77 GDPR).

To What Extent Is There Automated Decision-Making?

We generally do not use any automated decision-making pursuant to Article 22 GDPR. If we use this procedure in individual cases, we will inform you of this separately if this is a legal requirement.

Storage of Your Personal Data

Retention of Your Personal Data

To offer you the best customer experience, we are storing the Personal Data that have been provided by you during your interactions with AVL Software and Functions.

We delete data after the storage is no longer required. We may need to keep data on file beyond that period if statutory retention rules require us to do so. In such scenarios, we will restrict the processing to what is needed to fulfill the statutory retention rules. For data retention in the context of our use of Google Analytics see below (“Google Analytics”).

Deletion of Your Personal Data

AVL Software and Functions will provide you with information about what Personal Data of yours we store. You can get information about your stored data at any time free of charge, and you may at any time assert your right to correct incorrect information, or to delete your data. If you wish to do so, please contact our data protection manager at

Security Measures We Apply When Holding Your Data

Considering the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons AVL Software and Functions makes appropriate effort to protect Personal Data against accidental and illegal destruction and loss. AVL Software and Functions endeavors to ensure that Personal Data is used in a proper manner and to protect it from unauthorized access, use, or disclosure. We use a combination of process, technology and physical security controls to help protect personal information from unauthorized access, use, or disclosure.

Further, access to personal information is restricted to those employees, contractors, and agents of AVL Software and Functions who need to know such data to perform their assigned functions and develop or improve our products and services. 

Are Your Personal Data being Shown to Others?

Sharing your Personal Data with other AVL Affiliates and/or AVL companies

Any Personal Data that you provide online through AVL websites may be passed on to other AVL Affiliates and/or AVL companies. We will do so only if deemed appropriate. All AVL Affiliates and/or AVL companies are bound by a groupwide Data Protection Policy.

Sometimes, and least partially, your Personal Data will be processed outside the EU or the EEA, namely in the following countries: Brazil, China, India, Japan, South Korea, Russia, Thailand, Turkey, and the United States. Other destinations may be added over time. Please refer to the current list of AVL Affiliates at Transfers to AVL Affiliates and/or AVL companies will be made based on declarations of adequacy or other accepted safeguards according to the Articles 44 et seq. of the GDPR, in particular standard data protection clauses adopted by the European Commission.

Please contact us if you would like to request to see a copy of the specific safeguards applied to the export of your information (Art. 13 para 1(f) GDPR).

Use of other Service Providers

We use service providers for a range of services. If we do so we ensure to follow the requirements under Art. 28 GDPR (provision describing the safeguards to apply when data processors are being used).

Secure Transmission

When special categories of Personal Data are transferred over the Internet, we encrypt it using Transfer Layer Security (TLS) encryption technology or similar technology.

Your Personal Data in AVL Software and Functions Marketing and Promotion Activities


In addition to the processing of your Personal Data for purchasing reasons, we may use your information for the following marketing purposes (legal basis is Art. 6(1)(f) GDPR):

• Sending interest-related newsletter
• Inviting you to events and webinars
• Informing you about the latest product and software releases, product recommendations, market trends/insights and promotions
• Inviting you to participate in surveys in order to help us to improve our communication and communication platforms
• Provide you with emails containing updates about technical developments and similar information.

Sometimes, we may ask you for your consent with respect to our marketing and promotional endeavors (legal basis then is Art. 6(1)(a) GDPR).

The AVL Newsletter

The AVL company based in Graz ( will, if applicable, send you a newsletter. Your rights regarding privacy and data security within AVL can be found here: You can always unsubscribe from AVL marketing communication by logging-in to AVL My Cockpit and unsubscribing from marketing and promotional messages by clicking the unsubscribe tick box in “My Cockpit”.

Cookies and Similar Technologies

We are using cookies on our website.

What are Cookies?

Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a client and website, and they can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a user, or the page itself can contain some script that is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next (see

What are Cookies being used for?

Cookies help to improve your experience with our website by helping you resume where you left off, remembering your login, your preferences, and or providing you with various tailored functions, such as showing you content targeted to your interests. We use information derived from cookies to improve the navigation structure of the AVL Software and Functions website and optimize its user-friendliness (legal basis is Art. 6(1)(f) GDPR). A large part of the AVL Software and Functions website may also be viewed without cookies.

What kind of Cookies?

On our website, we use cookies. Some of these cookies are necessary, while others help us to improve your experience by providing insights into how the site is being used. Necessary cookies enable core functionality. The website cannot function properly without these cookies and can only be disabled by changing your browser preferences. Analytical cookies help us to improve our website by collecting and reporting information on its usage.

These cookies may be session cookies or persistent cookies. Session cookies will be deleted when you close the browser, or shortly after having logged out. Session cookies store a session ID. With this, different requests from your browser can be assigned to the shared session so that your computer can be recognized when you return to our website. Persistent cookies are stored on your device for a certain period, and then automatically deleted after that period, specified for each individual cookie, has lapsed.

How can I avoid the placing of Cookies on my device?

When opening the website, you will see a banner that is being shown on the website. You can confirm that you are permitting analytical cookies.

Withdraw consent

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the browser used, and may thus deny the setting of cookies. This is possible in all popular internet browsers. If you deactivate the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

Deleting Cookies Manually by You

You can at any time delete cookies that already have been stored on your device. Files containing cookies are usually stored in your browser directory.

Withdraw consent

Google Analytics

To constantly improve and optimize our AVL Software and Functions product and service offerings, we are using web tracking technologies. For this we are using Google Analytics, a Web analytics tool offered by Google Inc. (“Google”, that provides statistics and tracks web traffic.

Google Analytics requires the placing of “cookies” on the device from which you access the web pages. These cookies enable us to analyze the use of our web pages by you. In addition, for identifying trends and improving our online offer, usage data such as the page last visited, the browser used, date, time, etc. are being evaluated. The information generated by the cookie about the use of the web pages are usually transmitted to a Google server in the USA and stored there. Google has submitted to the EU-US Privacy Shield, Framework.

AVL Software and Functions uses Google’s services by enabling the IP anonymization feature. This leads to Google storing the user’s IP address only in a shortened format, resulting in anonymization / masking. The anonymization or masking of the IP takes place after the IP addresses arrive in the Google Analytics data collection network, but before any storage or processing of the data takes place. For more information, see: IP Anonymization in Google Analytics.

On behalf of AVL Software and Functions, Google will use the information obtained from cookies to evaluate the use of the web pages by you, to compile reports on web page activity and to provide other services related to web page activity and internet usage to AVL Software and Functions. This is our legitimate interest in data processing. The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR.

In addition, data submitted to Google via the Google Analytics service is linked by Google with third-party cookies associated with visits to other websites, such as when an advertiser uses their Google Analytics data to create more relevant ads or would like to more accurately analyze their traffic. More about this can be found under the explanatory page about Google Analytics provided by Google.

You may prevent the cookie generated information (including your IP address) from being collected, transmitted to Google and processed by Google by downloading and installing the browser plug-in available at the following link (effective only for the device on which you install the browser plug-in): (not for mobile devices).

Instead, you can prevent the placing of cookies on your device by adapting the settings in your browser software accordingly.

Additional information about the third-party provider:

  • Third-party company and address: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001